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Personal Training Fitness Classes Wellness Events
Terms and Conditions
Soul Fitness Hawaii prides ourselves in honoring, respecting and supporting our clients and members in the best possible way we can. Our services in person and virtually, as well as all our products in our shops across multiple media platforms are provided to our members with the highest integrity and intent. Please read our Terms, Policy and Conditions below.
Soul Fitness Hawaii, LLC reserves all rights to refuse, restrict, or cancel all, or any services to anyone, for the reasons provided below.
- WAIVER: Responsibility of Liability Waiver forms are to BE PRINTED OUT and filled out and brought with you to the first class or personal training session. No waiver, no workout. NO ACCEPTIONS, fee for that session or class still applies.
- OPEN GYM: Mondays,Wednesdays and Fridays, SIGN IN, Waiver REQUIRED, MEMBERS ONLY, which includes anyone who takes classes, personal training, and coaching. CASH ONLY $10.00 per day. or $35.00 for the month. Talk to me if you have any questions. NO ACCEPTIONS. NO PAYMENTS, NO PARTICIPATION.
- GYM USE RULES: you are responsible to put all benches, poles, weights, and other equipment in it's proper place. NO POLES OR OTHER EQUIPMENT are to be leaning against the walls. You are responsible to wipe and clean the equipment after each use. You are responsible to let Rey, or myself know if there's any equipment that is not functioning properly. You are responsible to sign in, and make payment before working out. Last walk in is at 5:30PM sharp. You are to wear a weightlifting belt when carrying heavy equipment. You are responsible for your SAFETY while in the gym, using the equipment, as POSTED ON THE LIABLITY WAIVER. If you fall, cut yourself, or drop weights on yourself, you have to report it to Rey, or myself the day of the event.
- Personal Training, Coaching, Class Fees are priced as marked.
- Personal Training and Coaching starts at $60 per hour minimum and UP starting in January 2024.
- Payment in full for all personal Training and coaching services at the first session.
- Hawaii State tax 4.712% applies
- Paypal, Venmo, Zelle, etc. app fee per transaction applies
- Cash payments accepted in person. Talk to be before making payment
- Private Group Fitness Classes are not considered an open class and is priced higher than the regular classes starting in JANURAY 2024 at $15.50 per session plus app fee and tax, talk to me for payment information.
- NO SENIOR DISCOUNTS.
- NO INSURANCE FITNESS DISCOUNTS
- Personal Training Services: All personal training services are purchased in full upfront during the intake meeting. Service fees include Hawaii State Tax of 4.712%, and is an hourly rate, that may depend upon the sessions decided on, specials for the month, or a specific personal training package. (No Bartering, no pay by the session. )
- Personal Training Cancelations & Fees: We require a 24 hour notice of cancelation, in order to fill your spot for that day. ALL CANCELATIONS weather in advance or last minute are charged as rated during sign up. NO MAKE UPS, CREDITS OR CLASS SWAPS. NO ACCEPTIONS new and old members.
- Special Packages or Promotions for Personal Coaching or Training: are priced as marked, and has to be upheld for the month purchased in. No make ups, class swaps, or credits given.
- Intake Forms: forms are provided on our website to be printed out and signed in full. Forms are to be brought with you to the first workout session. NO PRINT OUT FORM OR WAIVER. NO WORKOUT SESSION, But charge for that session still applies.
- Group Fitness Classes: All group fitness classes are purchased in full for the month for specific classes in Hilo and Kea'au. there's a maximum participation limit.
- Pay By The Class: is only available for specific classes in person & zoom. Participants need to contact me prior to class to check available spots. Payment for each drop in class is $15.50 plus Hawaii State Tax. This fee excludes personal training a specific classes, and additional $3.00 for App Surcharge fee.
- Miss Classes: There is no make ups, no credits, no swapping classes or roll over classes for any miss classes.
- Live Online Classes Via Zoom, you are paying for the LIVE ONLINE CLASS for that day, package or specific training, You are not paying for the recording, we are not responsible to send you the recording for that specific package, class or service.
- Zoom Virtual Classes: All class rules apply. Payment in full prior to classes required, before an invite link is emailed or texted to a working number and address. We are not responsible for technical difficulties due to internet services. Pay by the Class for virtual participants via PayPal or Venmo required before link is sent.
- ZOOM links, will not be sent on the day of class. Save all links to your email folder.
- NO sharing of Zoom invite links.
- LIVE ONLINE participants are not allowed to invite anyone to workout with them at home. If you would like a friend or family member to workout with you at home, you will have to pay for a class pass.
- Video Usage: All copyright apply. No videos can be used on your personal website, posts, social media platforms without asking permission from Soul Fitness Hawaii, LLC first.
- Photos & Videos: Very Important: Soul Fitness Hawaii, LLC takes photos and videos of our classes and clients, to be used on our website, and social media platforms. If you do not want to be included in our photos and videos, please let us know. AND REMIND US THAT YOU WILL NOT BE IN THE SHOTS, if and when videos and photos are being taken, You are responsible to inform us prior to the class, and keep yourself our of the shot.
- Payments: all services are purchased online or in person, via PayPal, Venmo, in Cash for exact change and check. There will be a $35.00 service fee for all return checks.
- Tax: Services and Classes are taxed separately at the Hawaii State Tax Rate of 4.712%.
- Electronic Payments will include a $3.00 fee per payment.
- CASH payments are accepted in exact change in person.
- Discounts: Cannot be used with packaged services.
- Elite Membership : Requires a Password sign in to access Private Members ONLY page.
- JUDGEMENT FREE ZONE: No acceptations. This is a place for everyone to come and feel safe, and comfortable. We will not tolerate anyone who disrupts the peace of our members.
- OPEN GYM Mondays, Wednesdays and Fridays: NO UPDATED WAIVER, NO PARTICIPATION. Please your waiver. YOU ACKNOWEDGE THAT YOU ARE WORKING OUT AT YOUR OWN RISK, AND TAKE FULL RESPONSIBILITY AS SIGNED ON WAIVER.
- Gym Rules: Everyone is required to help clean, organize and sanitize the facility after each workout.
- Personal Equipment: Each class requires specific personal equipment, each members is responsible to provide their own boxing gloves, mma gloves, shin pads, weightlifting belt, or what is listed for that specific class.
- Disable user accounts: We reserve the right to disable user accounts at anytime, due to misconduct as listed in the rules above. No harsh comments, No judgement. No miss use of our copyright materials.
- Special Services are available for People with Exercise Therapy Needs. By Appointment ONLY, Specific Fees Apply.
- No insurance accepted at this time.
- We reserve the right to cancel classes, personal training, coaching or open gym for emergency situations or facility repairs.
- Update your information, email, app account and contact with us.
Frequently Asked Questions
Please reach us at soulfitnesshawaii@gmail.com if you cannot find an answer to your question.
We have multiple locations on the Eastside of the Big Island of Hawaii, starting at the Eagles Clubhouse in Kea'au, , and Private Gym & Fitness Studio 485 Kinoole St, Hilo, HI. 96720 town Hilo. Go to our home page for directions and map.
NO. We do personal training in our Downtown Hilo studio and at our Panaewa open air gym locations. By appointment only.
NO, we don't.
NO. We are no longer working with HMSA , Kaiser or any other insurance programs to give discounts to their members.
Privacy Policy
Soul Fitness Hawaii, LLC, values all our clients, members and partners privacy. We will not share any information that we gather here with anyone. All contact information you provide is for our personal use with how we serve you and your specific needs. Waivers, Medical Forms, Doctor's Release Forms, Email, Phone, Etc. (Photo and Video Terms, please be advised to our Terms listed above.)
PK Soul Fitness Hawaii,LLC
834 Kilauea Avenue, Hilo, Hawaii 96720, United States
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